Zurich

Re-imagining the future of health

Livewell is Zurich’s wellness app that enables companies to foster a healthy and satisfied workforce leading to increased productivity, higher retention rates, and positive company culture.

How does a Forbes Top 100 company change the future of well-being?

Spot On partnered with Zurich to elevate its LiveWell app with a bold new design system, improved strategic direction and personalisation.

The redesign focused on building a holistic framework for positive habits to enable employees to appreciate and constructively improve their most valuable asset, their health.

Research

The Spot On team crafted a journey connecting physical and mental well-being for millions of employees worldwide.

28%

Globally do not meet the minimum recommended physical activity per week

72 Million

Globally suffer from depression and anxiety

83%

Of US workers suffer from work-related stress

Crafting a progressive health brand

Establishing the LiveWell identity was a careful balancing act, weighing up authority and professionalism with the friendly tone of an accessible companion. A fully integrated visual language and quirky illustrative style enabled the brand to effectively communicate its content with consistency, conviction and clarity.

Scientifically sound, easily congestible

The app acts as a digital doorway that bridges the gap between scientifically backed healthcare, and the practicality that a modern-day audience demands.

A proven process that delivers exceptional results

The team uncovered unique opportunities based on market performance and constructed extensive user journeys that resonate with a global audience using design thinking.

Qualitative outcomes

Both the active users and the transactional content consumed increased by more than 60%.